West Asia Crisis: 24x7 passenger assistance control room set up
June 28, 2026
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West Asia Crisis: Civil Aviation Ministry sets up 24×7 passenger assistance control room amid airspace crisis

Amid escalating military tensions in West Asia and evolving airspace restrictions over Iran and parts of the Middle East, the Ministry of Civil Aviation has established a 24x7 Passenger Assistance Control Room to monitor the situation and ensure passenger safety. The move comes as Indian aviation authorities intensify preparedness measures following heightened security concerns in the region

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Mar 1, 2026, 07:00 am IST
in Europe, Bharat, World, West Asia, International Edition
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Ministry of Civil Aviation sets up Passenger Assistance Control Room (Photo/ANI)

Ministry of Civil Aviation sets up Passenger Assistance Control Room (Photo/ANI)

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NEW DELHI: The Ministry of Civil Aviation has set up a 24×7 Passenger Assistance Control Room to review preparedness in view of the evolving airspace restrictions over Iran and parts of the Middle East.

Earlier on February 28, the Directorate General of Civil Aviation (DGCA) issued an urgent safety advisory to all Indian air operators, warning of heightened risks to civil aviation in the Middle East and Persian Gulf airspace following a sharp escalation in regional tensions.

The advisory was issued on Saturday after a review of the Conflict Zone Information Bulletin (CZIB No.: 2026-03) published by the European Union Aviation Safety Agency (EASA). It cautioned that recent military strikes conducted by the United States and Israel against targets in Iran have created a high-risk operating environment for civil aircraft.

Also Read: Indian Embassies in West Asia ask citizens to avoid unnecessary travel

According to the DGCA, Iran has announced retaliatory measures, raising concerns over potential spill-over risks to civilian aviation. The regulator flagged several critical hazards, including possible retaliatory attacks on Iranian airspace and neighbouring states, the presence of advanced weaponry such as cruise missiles and ballistic missiles, all-altitude air defence systems, and military air assets, as well as the risk of misidentifying civilian aircraft or of operational errors during military interception procedures.

“The current situation presents the following critical hazards to civil flight operations: Retaliatory Actions: Potential attacks against U.S. and Israeli assets in the region, affecting both Iranian airspace and neighboring states; Weaponry Capabilities: The presence of all-altitude capable air-defense systems, cruise missiles, ballistic missiles, and military air assets; Operational Errors: High probability of “spill-over” risks, including misidentification of civil aircraft, miscalculation, or failure of military interception procedures,” the advisory read.

This comes amid heightened geopolitical tensions following military strikes involving Israel and the United States targeting Iranian sites. Iran has also carried out strikes in the region, apparently targeting US military baes. The escalation has led to temporary airspace closures in parts of West Asia, forcing airlines worldwide to reassess routes that traditionally pass through or near affected corridors. (With inputs from ANI)

Topics: European Union Aviation Safety Agency (DGCAMinistry of Civil AviationWest Asia Crisis24x7 passenger assistance control room
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