NEW Delhi: Union Minister for Communications and Development of North Eastern Region, Jyotiraditya M. Scindia, on July 14 hailed a historic milestone for India Post after the Department recorded its highest-ever first-quarter turnover of Rs 4,008.95 crore, marking the first time its Q1 revenue has crossed the Rs 4,000-crore mark.
Chairing the Quarterly Business Review Meeting of the Department of Posts at Vigyan Bhawan in New Delhi, Scindia reviewed the Department’s performance during the first quarter of FY 2026–27 and outlined a strategic roadmap for the remainder of the financial year. The meeting was attended by senior officials of the Postal Directorate and Chief Postmasters General from all 23 Postal Circles across the country.
The Department registered an impressive 22.2 per cent year-on-year growth compared to the corresponding quarter of FY 2025–26, with the Union Minister describing the achievement as a landmark in India Post’s transformation into a modern, citizen-centric and growth-oriented organisation.
Congratulating the Department, Scindia said the record-breaking performance reflects India Post’s transformation into a future-ready institution under the leadership of Prime Minister Narendra Modi. He said the milestone was a testament to the dedication of the postal workforce and the Department’s continued commitment to delivering efficient, innovative and citizen-centric services across the country.
Reviewing performance across the Department’s six major business verticals, Scindia noted that every segment registered significant growth despite a challenging global environment.
Parcel Services recorded a robust 49.9 per cent growth, while Mails grew by 41.9 per cent. International Business expanded by 34.3 per cent, despite prevailing global uncertainties. Citizen-Centric Services emerged as the fastest-growing business vertical, registering an exceptional 85.7 per cent growth.
Meanwhile, Postal Life Insurance and Rural Postal Life Insurance recorded 20.1 per cent growth, while the Post Office Savings Bank posted a healthy 9.7 per cent increase during the quarter.
The Union Minister said the strong performance across all business verticals demonstrated the growing strength of India Post’s diversified portfolio and its expanding role in providing accessible and citizen-focused services nationwide.
To sustain the momentum, Scindia outlined three strategic priorities for the coming quarters:
- Strengthening logistics and international business;
- Expanding business opportunities through MSMEs, One District One Product (ODOP), tourism and agriculture; and
- Deepening citizen-centric services, financial inclusion, insurance and rural logistics.
To accelerate implementation, he proposed a cluster-based approach, grouping the country’s 23 Postal Circles into three clusters, with each cluster leading one of the strategic focus areas through collaboration, innovation and knowledge sharing.
Expressing confidence in the Department’s future growth, Scindia said India Post is well-positioned to achieve even greater milestones through sustained focus, coordinated execution and the continued dedication of its workforce.
Reaffirming the Department’s guiding principle of “Dak Sewa, Jan Sewa,” he said the philosophy would continue to shape every aspect of India Post’s transformation into a technology-driven and citizen-first organisation.
“The record-breaking performance in the first quarter of FY 2026–27 is not merely a financial milestone; it is a reflection of the trust that millions of citizens place in India Post every day. As we move forward, we remain committed to making India Post a globally competitive, technology-driven and citizen-first organisation,” Scindia said.
