WhatsApp and Instagram services restored after global outage; relief for users

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WhatsApp and Instagram, two popular social media platforms owned by Meta, were restored after experiencing a global outage on Wednesday, April 3rd. The outage, which occurred around 11:45 pm, affected users worldwide, causing disruptions in accessing both the app and its web version.

Users attempting to use WhatsApp or Instagram during the outage were greeted with error messages indicating that the services were unavailable. The widespread nature of the outage led to frustration among users who rely on these platforms for communication and social interaction.

“We know some people are experiencing issues right now, we’re working on getting things back to 100% for everyone as quickly as possible,” said WhatsApp in a post on X.

Downdetector, a website monitoring service, recorded a surge in reports of WhatsApp and Instagram having problems during this time.

This is for the second time in 2024 that the Meta-owned platforms have faced an outage. In March, Instagram, Facebook and Threads were down for several users, who complained of being logged out of their accounts. Some users mentioned being automatically logged out without the ability to log back in, and those utilising two-factor authentication faced difficulties receiving codes to finalise their log-ins. This problem had affected both the application and the website. (With inputs from ANI)

 

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